Ordering

If you would like to purchase a piece of jewellery simply email Natalie with the details and she will reply with an order confirmation and expected delivery date. If an item is to be specially made for you please allow 4 to 6 weeks for delivery. Having said that, if you are short on time please do ask, Natalie will always do her best to accomodate a quick turnaround if at all possible.

Items which are in stock can be sent immediately.

Your jewellery will be sent in Natalie's branded black and gold boxes, securely wrapped and enclosed in a simple padded envelope with only the studio address on the reverse (great for those of you wanting to keep something secret!).

Payment can be made by cheque, bank transfer or credit or debit card.

Please note that full payment is required before items are despatched.

All orders are sent using Royal Mails 'Special Delivery' service which is insured and guaranteed to be delivered on the next working day. A signature will be required on delivery.

If for any reason you are not entirely thrilled with your website purchase you are entitled to an exchange or refund. This does not apply to bespoke items, stock items that have been personalised in any way or items purchased in person at the studio.